If you have to choose between a company with support and another without, which would you pick? Which one would you return to? Since the majority of people prefer to message businesses rather than call or email, this is an important way to build trust and confidence. How to set up Facebook Messenger for business Now that you understand the why, here’s how to get started with Facebook Messenger as a business. Turn on Messenger for your Facebook Page From your Page, click your profile picture and select Settings & Privacy. Click Settings, then click Privacy in the left menu.
Handle transactions and upsell
A one-to-one communications channel like Facebook Messenger offers exceptional opportunities to understand your (potential) customers on an individual level and make product recommendations that serve a specific need at a particular moment in time. Facebook Messenger marketing allows you to interact in ways that lead to real business outcomes, like offering a trial or coupon, collecting lead information, or even making a sale. Next to Messaging, click business lead Edit to turn on the option Allow people and Pages to message your Page. As long as Messenger is enabled, you will see a Message button on your page on both the desktop version and the mobile app.
Facebook messaging privacy settings and tools
Set up Messenger automations We’ll talk later in this post about some of the ways you can make the most of Messenger through both manual and automated strategies. But before we get into the strategic details, let’s make sure you know how to enable the various automation features on Messenger. Note: To access any of these automations, head to Meta Business Suite and click Inbox B2B Phone List in the left menu. Then, at the top of the page, click the Automations button. Not yet comfortable with Meta Business Suite? We’ve got a whole post to walk you through the details of how it works. Instant Reply
