Enhance Your Human Interaction Experience in Live Chat by showcasing an agent’s picture instead of the AI Concierge’s icon. This personaliz touch israel telegram data ensures you’re engaging with a real person, not just an AI concierge.
To customize the Icon for your Live Drop-ins, simply navigate to your Profile settings > My Profile and upload your preferr image icon.
This chosen image will be display in all Live interactions, adding a personal touch to every conversation.
Never miss a live support request request
We know how important your customers are to you. And we want to make sure you never miss a request for a human assistant. To help you stay on top of things, especially when you have multiple browser tabs open, we’ve add a handy flickering light notification.
Bulk import of Support articles to FAQs
You’ve put in a lot of effort to build up your Zendesk and Gorgias knowlge base, and we want to ensure that your AI Concierge is fully inform about all of your content.
With just one click, you can sync all of your articles to your store’s FAQs.
To import articles, go to the Integrations page, then select either Zendesk or Gorgias and click on “Import articles” and approve.
AI Concierge for Your Social Channels Inquiries.
We understand that product and support the advertiser pays for inquiries. Are filling up your social mia direct messages. Since you already have the No.1 AI concierge in your store. It makes sense to have it handle these inquiries for the best customer experience.
That’s why we’ve introduc our social ao lists integration with Facebook and Instagram, allowing you to direct inquiries to your website and provide shoppers with the best conversation and assistance to drive conversion.
