Microland Recogniz as The ISG Providers Lens Study 2024 highlights Intelligent Automation Service Providers offering
comprehensive automation strategies that combine evolving technology capabilities with the potential
to scale across the organization. The study highlights the importance of customercentric design, purposebuilt automation, and business experience in establishing superior performance metrics.
Microland’s AIOps platform “Intelligeni” provides special lead AIbas IT operations automation and realtime
analysis to enhance hybrid IT management, simplify incident resolution processes, and improve
scalability. The company’s innovative automat operating model bas on the “Intelligeni” platform has
creat a resilient IT environment that can adapt to changes without causing disruption. Intelligeni,
through its comprehensive observability platform, enables fullstack integration with multiple
monitoring sources, providing accurate health assessments and full visibility into IT operations.
“ We a re honor to be recogniz as a Leader
In the Intelligent Automation Services category in the ISG Providers Lens Study 2024, ” said Satish
Sukumar, Senior Vice President and Head of Global Platforms at Microland. “ This recognition is a
testament to our commitment to delivering a consistent experience to our customers and driving
business growth through innovative AIdriven solutions that improve IT resilience and efficiency. ”
“This recognition underscores our relentless commitment to empowering businesses with intelligent
AIdriven solutions that not only optimize IT Is it customizable and extensible? operations but also lay the foundation for sustainable and
scalable digital transformation,” said Sam Mathew, Chairman of Microland. “This is a proud moment for us as we continue to help our customers address complex challenges and achieve resilience with confidence,” he add.
Ashwin Gaidhani, itorinchief of the research, said: “Microland provides a complete platform and
guidance for clients implementing AIOps, providing endtoend insights into their IT infrastructure.
The ISG Providers Lens Study 2024 provides
Important decisionmaking basis for business and information technology decision makers, presenting
the strengths and weaknesses of relevant service providers, differentiating their positioning according
to different markets (including the Unit States philippines numbers and Europe), and focusing on the development of each market. The study also provides insights into the growing demand for multimodal talent and the importance of responsible automation practices Microland Recogniz as.
