Feedback forms should require a minimum amount of information from users, Minimal information in forms such as name and preferred method of communication.
-
-
- Avoid duplication and c level executive list confusion. Don’t overload the contact page with unnecessary buttons or forms. It’s important that users understand which method of communication is most convenient for them Minimal information in forms and can easily choose it without confusion.
- Consider user concerns. Users may be wary of providing their contact information because of the possibility of receiving spam. Therefore, it is important to create a communication process that is transparent, secure, and does not require unnecessary actions from the client.
-
Links to social network
No modern company can do without social networks, so we also add them to the “Contacts” block on the site. All links should be clearly visible and clickable. This information is also duplicated in the footer and header of the site so that they are visible on each page. Links and icons should match the overall design and visually display the advantages of buying online which social network they belong to. Sometimes it makes sense to also add functionality to the site that allows users to easily share the content of your site on social networks. This could be a “Share” or “Like” button, which will allow you to quickly distribute your content in your networks.
Where to place the “Contacts” page on the website
The main thing to remember is that the Contacts page on your website should be easily accessible and visible, as it is an important element of communication between your company and your customers. It is recommended to place links to the page in several places at once:
Site Header. Placing a link to your contact page at the top of your site makes it visible as soon as the page loads. This allows users to quickly access information on how to contact you, no matter what page they are on. Often, this link is placed in the top right corner of the site header, next to other important sections such as About Us or Services.
Footer. By adding a link to the bottom of list of us mobile phone numbers your site, we also ensure that it is accessible on every page. Duplicating this link in the footer ensures that users can easily find contact information as they scroll down the page. Typically, the footer also contains links to other important sections of the site, social media icons, phone numbers, and main addresses.
About Us or Company Page
Contact widget. In addition to a contact page, it is convenient to place a contact widget or contact form on your site on pages with the main content. This will give users the opportunity to contact you directly from the page they are on, without having to go to a separate page.
Additional recommendations
-
-
- Don’t come up with original names. The “Contacts” section should be called that, otherwise it will be difficult for users to find it.
- Specify the details. What to specify: organization name, INN, OGRN, KPP, Current account, correspondent account, bank name, BIC, legal address. All this has a positive effect on search engines’ trust.
- Visually separate information for b2c and b2b communication. You can also add buttons like “Download price list” right in the section so that potential partners do not burden your managers unnecessarily.
- H1 and Title should contain the word “Contacts”. This is necessary for search engine optimization of the page.
-
By following our advice, you can create a Contacts section on your website that is not only informative, but also effective in attracting customers and making it easy to interact with your company. Keep information clear and accessible, use creative approaches to design, add feedback forms and calls to action. And your users will be grateful for the convenience and efficiency you provide them on the Contacts page.
